Privacy Policy
Last updated: February 2, 2025
1. Introduction
AIMate ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI employee platform and related services.
2. Information We Collect
We may collect information about you in a variety of ways:
- Personal Data: Name, email address, company name, phone number, and billing information when you register for our services.
- Business Data: Information about your business operations that you provide to configure your AI employee.
- Usage Data: Information about how you interact with our platform, including log data, device information, and analytics.
- Communication Data: Records of your communications with us for support or sales purposes.
3. How We Use Your Information
We use the information we collect to:
- Provide, operate, and maintain our services
- Configure and train your AI employee to work effectively for your business
- Process transactions and send related information
- Respond to your comments, questions, and support requests
- Send you technical notices, updates, and administrative messages
- Improve our services and develop new features
- Monitor and analyze usage patterns and trends
- Protect against unauthorized access and ensure security
4. Data Security
We implement appropriate technical and organizational security measures to protect your personal information. This includes encryption in transit and at rest, access controls, regular security audits, and compliance with industry standards. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
5. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. When you terminate your account, we will delete or anonymize your data within 90 days, except as required for legal compliance.
6. Information Sharing
We do not sell your personal information. We may share your information only in the following circumstances:
- Service Providers: With third-party vendors who perform services on our behalf (e.g., payment processing, hosting, analytics).
- Legal Requirements: When required by law or to respond to legal process.
- Business Transfers: In connection with a merger, acquisition, or sale of assets.
- With Your Consent: When you have given us permission to share your information.
7. Your Rights
Depending on your location, you may have certain rights regarding your personal information:
- Access and receive a copy of your personal data
- Rectify or update inaccurate data
- Request deletion of your personal data
- Object to or restrict certain processing
- Data portability
- Withdraw consent where processing is based on consent
To exercise these rights, please contact us at privacy@aimate.ai.
8. Cookies and Tracking
We use cookies and similar tracking technologies to collect information about your browsing activities. You can control cookies through your browser settings. We use analytics services like Vercel Analytics to understand how users interact with our platform.
9. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of our services after any changes constitutes acceptance of the updated policy.
11. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us at: